Agentic Vector

As Global Design Lead for Workplace Services, I led the UX strategy and design for the DXC Virtual Agent product. Built on IBM Watson’s AI framework, the Virtual Agent represented an early [...]

In
Posted

Visual Design

I established the internal UX product team for requirements evolution, workplace service research and logic, journey mapping, rapid prototyping, POC development, and prototype development, [...]

In
Posted

Mental Modelling

I facilitated and conducted workshops for DXC’s global leadership team, active demonstrations, and show-and-tell sessions for investment leadership, while also introducing cross-organisational [...]

In
Posted

Workforce Profiling

I led the development, industrialization and global scaling of DXC’s Workplace Experience Management services, establishing a distinctive capability at the intersection of employee experience, [...]

In
Posted

DEXOps

Over the past 12 months, market interest in DXC XM services has doubled. In response, DXC developed a DEXOps-integrated experience architecture to harvest, analyse and consolidate experience and [...]

In
Posted

XMO Models

I directly led or supported XMO and XLA customer programmes from pursuit through execution, including Uniper, Philips, Vale, the UK Department of Health and Social Care, Kaiser Permanente, [...]