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Portfolio Element

Artificial Intelligence, Data Modeling, Design Systems, DEXOps, Digital Transformation, Experience Operations, Experience Science, Experience Strategy, Iconography, Immersive Experiences, Innovation Frameworks, Interaction Design

The Excerpt for Each Post

Digital Stories Platform

DEXOps, Digital Transformation, Interaction Design, Productisation

Digital Railways UK

Digital Transformation, Iconography

The ORBIS Digital Railway Programme, led by Network Rail, was the largest digitisation programme undertaken in the UK transportation sector at the time. This multi-billion-pound initiative [...]

Agentic Vector

As Global Design Lead for Workplace Services, I led the UX strategy and design for the DXC Virtual Agent product. Built on IBM Watson’s AI framework, the Virtual Agent represented an early [...]

Unified Experience Analytics

DEXOps, Experience Science

I am leading the strategy for the Workplace Experience programme, supporting deployment of an Experience Management framework including XMO structure, XLAs, satisfaction survey processes and [...]

Visual Design

Iconography, Visual Communication

I established the internal UX product team for requirements evolution, workplace service research and logic, journey mapping, rapid prototyping, POC development, and prototype development, [...]

Mental Modelling

Experience Science

I facilitated and conducted workshops for DXC’s global leadership team, active demonstrations, and show-and-tell sessions for investment leadership, while also introducing cross-organisational [...]

Interactive Product Design

Design Systems, Productisation

I acted as Senior UX Architect for the product and led a team of workplace domain User Researchers, Knowledge Managers and Article Authors, ITSM Service Designers, ServiceNow Engineers, UI [...]

Experience Strategy Template Library

Design Systems, Experience Strategy

I served as senior UX architect for workplace mobility in enterprise, collaborating with global technologists, architects and developers within the HPE and Microsoft partnership programme “Cloud, [...]