Gallery Classic Five Column

Portfolio Element

Artificial Intelligence, Data Modeling, Design Systems, DEXOps, Digital Transformation, Experience Operations, Experience Science, Experience Strategy, Iconography, Immersive Experiences, Innovation Frameworks, Interaction Design

The Excerpt for Each Post

Digital Stories Platform

DEXOps, Digital Transformation, Interaction Design, Productisation

Digital Railways UK

Digital Transformation, Iconography

The ORBIS Digital Railway Programme, led by Network Rail, was the largest digitisation programme undertaken in the UK transportation sector at the time. This multi-billion-pound initiative [...]

Agentic Vector

As Global Design Lead for Workplace Services, I led the UX strategy and design for the DXC Virtual Agent product. Built on IBM Watson’s AI framework, the Virtual Agent represented an early [...]

Unified Experience Analytics

DEXOps, Experience Science

I am leading the strategy for the Workplace Experience programme, supporting deployment of an Experience Management framework including XMO structure, XLAs, satisfaction survey processes and [...]

Visual Design

Iconography, Visual Communication

I established the internal UX product team for requirements evolution, workplace service research and logic, journey mapping, rapid prototyping, POC development, and prototype development, [...]

Mental Modelling

Experience Science

I facilitated and conducted workshops for DXC’s global leadership team, active demonstrations, and show-and-tell sessions for investment leadership, while also introducing cross-organisational [...]

Interactive Product Design

Design Systems, Productisation

I acted as Senior UX Architect for the product and led a team of workplace domain User Researchers, Knowledge Managers and Article Authors, ITSM Service Designers, ServiceNow Engineers, UI [...]

Experience Strategy Template Library

Design Systems, Experience Strategy

I served as senior UX architect for workplace mobility in enterprise, collaborating with global technologists, architects and developers within the HPE and Microsoft partnership programme “Cloud, [...]

Workforce Profiling

Data Modeling, Experience Science, Research

I led the development, industrialization and global scaling of DXC’s Workplace Experience Management services, establishing a distinctive capability at the intersection of employee experience, [...]

DEXOps

Design Systems, DEXOps

Over the past 12 months, market interest in DXC XM services has doubled. In response, DXC developed a DEXOps-integrated experience architecture to harvest, analyse and consolidate experience and [...]

XMO Models

Design Systems, Experience Operations

I directly led or supported XMO and XLA customer programmes from pursuit through execution, including Uniper, Philips, Vale, the UK Department of Health and Social Care, Kaiser Permanente, [...]

Experience Analytics Frameworks

Artificial Intelligence, Data Modeling, Experience Science

I was instrumental in building the XM services team and capability base required to support this growth. I expanded the team from an initial group of 3 people to a maximum of 16 practitioners [...]

Experience Science and Research

Data Modeling, Experience Science, Experience Strategy, Research

I am leading the strategy for the Workplace Experience programme, supporting deployment of an Experience Management framework including XMO structure, XLAs, satisfaction survey processes and [...]

User Experience Practice

Design Systems, Experience Operations, Innovation Frameworks, Productisation

I have established and led experience strategy and product design teams across global organisations. A characteristic of all the teams I've led is the shared objective of reducing the complexity [...]

Elements of Workplace Experience

Design Systems, DEXOps, Experience Strategy

The workplaces of contemporary globalised economies share values and cultural norms with the societies they source their workforce from. Understanding how the microcosm of the workplace is [...]

Technology Megatrend

Artificial Intelligence, DEXOps, Digital Transformation, Innovation Frameworks, Research

The study of megatrends was something I began during my undergraduate studies continued to support my understanding of factors which impact technology and societal evolution. Megatrends impact [...]

Adoption Strategy

DEXOps, Digital Transformation, Experience Strategy, Productisation, Research

Driving adoption is synonymous with managing and controlling change. In my career as a leader of technology experiences for the Workplace, I have discovered that understanding how communities, [...]

Digital Railways Symbology

Digital Transformation, Iconography

Network Rail Asset Information’s ORBIS Programme is a technology enabled business transformation programme delivering intelligent solutions designed to collect, join and exploit accurate asset [...]

Copilot Experience Analysis

Artificial Intelligence, Experience Strategy, Interaction Design, Research

I am leading experience design for DXC in our productisation of Microsoft Copilot for M365. This work is being conducted in collaboration with Microsoft and the DXC M365 practice.

Workplace Experience

Artificial Intelligence, Design Systems, Immersive Experiences, Interaction Design

I have led the Modern Workplace organisation in the transformation our portfolio from a set of technologies and platforms to a set of interconnected experiences.

Sequential Experiences

Design Systems, Experience Operations, Interaction Design, Research

Fundamental to creating meaningful experiences is the study and utilisation of a sequential set of moments which form a narrative journey. Understanding the timeline based view of experience, [...]

Enterprise Service Innovation

I led an innovation programme and customer experience transformation initiative between DXC and Uniper. Applying design thinking and iterative productisation methods, I developed a strategy to [...]

Data Driven Design

I led experience architecture for digital transformation in data-driven enterprise environments. I worked with strategic accounts across multiple sectors delivering device-agnostic, [...]

Human Centric Design

I led the development, industrialization and global scaling of DXC’s Workplace Experience Management services, establishing a distinctive capability at the intersection of employee experience, [...]

DesignOps

Successful technology organisations are measured by their ability to effectively provide value to customers through products and services that directly address a business concern or challenge. [...]

Iconography

Because UPtime was competing in the global IT services market for workplace experience, its competitive USP was the level of accessibility, high usability, and fast adoption rates that could be [...]

DXC UPtime

I operated as the product lead for service design, product experience, and interfaces during an intensive product design and development phase that lasted a total of seven months. Due to [...]

Aeroporti di Roma S.p.A.

I worked as a UX Analyst on the Aeroporti di Roma S.p.A. "Smart Airport" solution, which was designed to create integrated experiences for travellers and visitors throughout the airport. The [...]

LEAF Content Platform

Design Services for Financial Product Innovation at Deutsche Börse Group. Deutsche Börse Group runs an internal innovation programme that enables employees to develop new concepts in financial [...]

Mixed Reality Technician

During my tenure leading UX and Product Innovation within the Mobility Apps team in UKI, I led the design and development of multiple augmented and extended reality applications for DXC. This [...]

Agritech Eco-System

The HPE Agritech Eco-System is an enterprise-grade integrated technology and data system designed and built to positively influence food production and support producers and farming communities [...]

Avatar 2027

Avatar ENWL - System Visionary and Innovation Lead March 2017 – December 2021 I led the research, strategic thought leadership, and future-state envisioning for the UK energy sector market under [...]

Immersive Portfolio

In the spirit of innovation, I encouraged every member of the group to work in a deeply cross-collaborative model across research, design, technical architecture, and development engineering. [...]

Remote Engineer

I research and evaluated hands-free wearable experiences designed to reduce cognitive load and organized user testing with technicians in mechanical and industrial environments. One engagement [...]

Smart Traveller

Connecting travellers with a holistic, experience-driven ecosystem across airports, personal technology, and information systems. The solution uses IoT Hub, mobile form factors, and cloud-based [...]

DXC Digital Explorer

I led the design and development of the HPE/DXC Digital Explorer – Microsoft HoloLens Programme. As Design Director, I was responsible for solution envisioning, data modelling, user research, and [...]

Distribution System Operators

This programme was delivered in collaboration with UK energy regulator OFGEM, Electricity North-West Limited, and Schneider Electric. Under my leadership, DXC led the research, design, ideation, [...]

Avatar, Ofgem UK

I led the research, strategic thought leadership, and future-state envisioning for the UK energy sector market under ‘Project Avatar’, a UK initiative established to anticipate and explore the [...]

Experience Cube

I led the development of the Experience Cube framework, a unifying model designed to represent the relationship between people, business operations and technology performance within modern [...]

Workplace Experience

The Next Generation of Workers will be measured on their ability to collaborate with Ai and Virtual Toolsets such as Microsoft Copilot, all accessed within a seamless unified workspace like [...]