Gallery Classic Four Column

Portfolio Element

Artificial Intelligence, Data Modeling, Design Systems, DEXOps, Digital Transformation, Experience Operations, Experience Science, Experience Strategy, Iconography, Immersive Experiences, Innovation Frameworks, Interaction Design

The Excerpt for Each Post

Interactive Product Design

Design Systems, Productisation

I acted as Senior UX Architect for the product and led a team of workplace domain User Researchers, Knowledge Managers and Article Authors, ITSM Service Designers, ServiceNow Engineers, UI [...]

Experience Strategy Template Library

Design Systems, Experience Strategy

I served as senior UX architect for workplace mobility in enterprise, collaborating with global technologists, architects and developers within the HPE and Microsoft partnership programme “Cloud, [...]

DEXOps

Design Systems, DEXOps

Over the past 12 months, market interest in DXC XM services has doubled. In response, DXC developed a DEXOps-integrated experience architecture to harvest, analyse and consolidate experience and [...]

XMO Models

Design Systems, Experience Operations

I directly led or supported XMO and XLA customer programmes from pursuit through execution, including Uniper, Philips, Vale, the UK Department of Health and Social Care, Kaiser Permanente, [...]

User Experience Practice

Design Systems, Experience Operations, Innovation Frameworks, Productisation

I have established and led experience strategy and product design teams across global organisations. A characteristic of all the teams I've led is the shared objective of reducing the complexity [...]

Elements of Workplace Experience

Design Systems, DEXOps, Experience Strategy

The workplaces of contemporary globalised economies share values and cultural norms with the societies they source their workforce from. Understanding how the microcosm of the workplace is [...]

Workplace Experience

Artificial Intelligence, Design Systems, Immersive Experiences, Interaction Design

I have led the Modern Workplace organisation in the transformation our portfolio from a set of technologies and platforms to a set of interconnected experiences.

Sequential Experiences

Design Systems, Experience Operations, Interaction Design, Research

Fundamental to creating meaningful experiences is the study and utilisation of a sequential set of moments which form a narrative journey. Understanding the timeline based view of experience, [...]