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Portfolio Element

Artificial Intelligence, Data Modeling, Design Systems, DEXOps, Digital Transformation, Experience Operations, Experience Science, Experience Strategy, Iconography, Immersive Experiences, Innovation Frameworks, Interaction Design

The Excerpt for Each Post

Digital Stories Platform

DEXOps, Digital Transformation, Interaction Design, Productisation

Unified Experience Analytics

DEXOps, Experience Science

I am leading the strategy for the Workplace Experience programme, supporting deployment of an Experience Management framework including XMO structure, XLAs, satisfaction survey processes and [...]

Over the past 12 months, market interest in DXC XM services has doubled. In response, DXC developed a DEXOps-integrated experience architecture to harvest, analyse and consolidate experience and [...]

Elements of Workplace Experience

Design Systems, DEXOps, Experience Strategy

The workplaces of contemporary globalised economies share values and cultural norms with the societies they source their workforce from. Understanding how the microcosm of the workplace is [...]

Technology Megatrend

Artificial Intelligence, DEXOps, Digital Transformation, Innovation Frameworks, Research

The study of megatrends was something I began during my undergraduate studies continued to support my understanding of factors which impact technology and societal evolution. Megatrends impact [...]

Adoption Strategy

DEXOps, Digital Transformation, Experience Strategy, Productisation, Research

Driving adoption is synonymous with managing and controlling change. In my career as a leader of technology experiences for the Workplace, I have discovered that understanding how communities, [...]